Shipping policy
SHIPPING POLICY
JUCYMA GENERAL STORE delivers products to customers in Nigeria through available delivery and logistics partners.
SHIPPING AND DELIVERY
Shipping availability, delivery charges, and estimated delivery times may vary depending on the customer's location, product availability, order size, and the delivery service used.
Available shipping options and applicable delivery charges will be communicated or displayed during the ordering or checkout process where applicable.
PROCESSING TIME
Orders are processed after payment has been successfully confirmed.
Processing time may vary depending on product availability and the supplier or fulfillment partner responsible for the order.
DELIVERY TIME
Orders are typically delivered within 3–4 business days after the order has been processed and payment has been confirmed.
Delivery times may vary depending on the customer's location, product availability, and delivery provider. Unexpected circumstances such as severe weather, public holidays, traffic, or logistics disruptions may occasionally cause delays.
DELIVERY INFORMATION
Customers are responsible for providing accurate and complete delivery information, including their name, phone number, and delivery address.
If incorrect or incomplete information causes a delivery failure or additional delivery attempt, additional charges may apply where applicable.
DELIVERY DELAYS
If your order is delayed beyond the expected delivery period, please contact us at judeokoro770@gmail.com with your order number so that we can assist you.
DAMAGED OR INCORRECT ORDERS
Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us as soon as possible with your order number and clear photos or videos of the issue.
Please do not return an item before contacting us and receiving return instructions.
CONTACT INFORMATION
JUCYMA GENERAL STORE
Email: judeokoro770@gmail.com
Phone: +2348105748621
Physical address: 10 Faulks Road, 450102 Aba AB, Nigeria
Business Registration Number: RC 1622088